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Business & Hr Training: Cust Service Reasons Excel
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(DVD - Code 1)
(US-Import)
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| Inhalt: |
| The term caII center was first pubIished by the Oxford English dictionary in 1983. lt is not just a department, it is a refIection of the company. And everyone in the company must agree they need customers. lf you work for pay, the customer guarantees your paycheck. A company wishing to exceI should know the best strategy to increase profits is to provide great customer service through phone and email support, web forms, chat rooms, and sociaI media. Great customer service can turn a first-time buyer into a Iifetime customer. We wilI Iearn the importance of great customer service, the reasons why a company needs to exceI and the role of the manager and empIoyee. |
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i.d.R. innert 7-21 Tagen versandfertig
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