Übersicht			Auf mobile öffnen

Lieferstatus:	i.d.R. innert 14-24 Tagen versandfertig
Veröffentlichung:	Oktober 2012
Genre:	Wirtschaft / Recht
	B / Business Information Systems / Business mathematics & systems / Business Strategy and Leadership / Business Strategy/Leadership / Corporate Communication / Corporate Communication/Public Relations / Customer relations—Management / customer relationship management / Customer services / E-Business / e-Business/e-Commerce / E-Commerce / E-commerce# business aspects / Electronic Commerce / Leadership / Management information systems / Management science / Market research / Marketing / Palgrave Business & Management Collection / Public Relations / Sales & marketing
ISBN:	9781349329342
EAN-Code:	9781349329342
Verlag:	Palgrave Macmillan US
Einband:	Kartoniert
Sprache:	English
Dimensionen:	H 229 mm / B 152 mm / D 9 mm
Gewicht:	231 gr
Seiten:	154
Bewertung:	Titel bewerten / Meinung schreiben

Inhalt:

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.