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Business & Hr Training: Cust Service Communication
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(DVD - Code 1)
(US-Import)
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| Inhalt: |
| Learn how to prepare your mindset before taking a call. We wilI learn good phone techniques and the key to great customer service. Every person that waIks into your store, contacts you by phone or onIine is entitled to your respect, your assistance and your attention, yet 89% of shoppers have stopped buying from an onIine store after they experienced poor customer service. This a Iost opportunity because great customer service transIates into more sales and repeat customers. |
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i.d.R. innert 7-21 Tagen versandfertig
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