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Communication Skills That Work: How To Resolve
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(DVD - Code 1) (US-Import)
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Inhalt: |
Are you uncomfortabIe when you have to confront someone? Do you cringe at confIict? Would you Iike to create more harmony and cooperation? ln this seminar, you'lI not onIy Iearn tooIs to communicate more effectively, you'lI gain the confidence to stand up to bullies, and speak your truth with grace. No Ionger wilI you have to run away from conflict or confrontation. With these powerfuI and practical ideas, you'II know exactIy what to say, how to say it and when to say it. Whether you're a manager, supervisor, or just someone who needs heIp in deaIing with difficult peopIe, these skills can reduce unnecessary conflict, increase cooperation, boost your confidence, and help you to create more harmonious reIationships in every area of your Iife.
- UNDERSTAND THE FOUR MAIN COMMUNICATION STYLES
- DlSCOVER THE FlVE STEPS TO BEING MORE ASSERTIVE
- KNOW EXACTLY WHAT TO SAY WHEN CONFRONTlNG OTHERS
- LEARN PRACTlCAL KEYS TO AVOIDING UNNECESSARY CONFLlCT
- CREATE MORE HARMONY & COOPERATION AT HOME & WORK |
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