Simplifying a complex subject and removing the intimidation of using statistics, The Tactical Guide to Six Sigma Implementation takes readers through the five phases of the Six Sigma methodology-Define-Measure-Analyze-Improve-Control (DMAIC). In ten clearly written and easy-to-understand chapters, readers learn the purpose of each phase and what activities must be performed in each phase. Numerous figures, charts, formulae and forms are included throughout the book and all statistics are described to the exact level of understanding required.