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The Quality Infrastructure: Measuring, Analyzing and Improving Library Services
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Dieser Artikel gilt, aufgrund seiner Grösse, beim Versand als 3 Artikel!
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| A library's infrastructure of programmes and personnel is its most valuable asset, providing the foundation for everything it does and aspires to do, which is why assessment is so vitally important. In this collection of case studies, Murphy and her team of contributors describe how quality assessment programmes have been implemented and how they are used to continuously improve service at a complete cross-section of institutions. |
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i.d.R. innert 14-24 Tagen versandfertig
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