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Lieferstatus:	i.d.R. innert 14-24 Tagen versandfertig
Veröffentlichung:	Januar 2005
Genre:	Wirtschaft / Recht
ISBN:	9780787973513
EAN-Code:	9780787973513
Verlag:	John Wiley & Sons Inc
Einband:	Kartoniert
Sprache:	English
Serie:	Active Training Series
Dimensionen:	H 279 mm / B 216 mm / D 4 mm
Gewicht:	127 gr
Seiten:	32
Bewertung:	Titel bewerten / Meinung schreiben

Inhalt:

Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit-creating a win-win situation. How to Resolve Conflict Effectively, Leader's Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to: * Get tension right out on the table * Figure out what's bothering the other person * Communicate the real, underlying concerns