Now in paperback, this book was written for all managers who have been given the difficult task of bringing change to their organizations. It addresses organizational change at the working level. It is a "user's guide" in change management, written by a user, for users. This is an invaluable resource for anyone who wants to know, step by step, how to implement change successfully.

• Draws on the author's wealth of practical experience and emphasizes that the elements of change are interrelated, that they constitute a "Web of Change": change one element and you must see what the impact will be on the others.
• Identifies and explains eight key elements of change.
• A way to measure change in each element and its affect on the others is presented on paper and through a computer program on an enclosed disk.

Part One: Getting StartedIntroduction to the Process of Change Laying the Foundation Change: Not Linear, But Nonlinear The Vision of the Future or How Do We Know Where We Are Going So We'll Know When We Have Arrived

Part Two Concepts Which Will Contribute To Success From Vision To Reality The Roadmap Of Change A Case For Teams Working with Consultants Resistance To Change The Web Of Change

Part Three Execution: It's More Than Magic The Elements Fitting The Elements Together How to Handle the Process Of Change Measurement

Part Four Completion And A New Beginning Techniques Of Continued Growth

Conclusion