Based entirely on Microsoft Excel, this book covers a spectrum of statistic fundamentals from basic principles, to probability, sampling, hypothesis testing, forecasting, statistical process control and six-sigma management. This second edition is packed with features to aid understanding and help ensure that every aspect of your knowledge of statistics is applicable to practice, including:

• Icebreakers introducing each chapter that relate statistics to the real world, drawn from management and hospitality situations
• Detailed worked examples in each chapter
• Over 140 case-exercises complete with objective, situation, requirements, and answers
• A complete glossary of key terminology and formulas, mathematical relationships, and Excel relationships and functions
• A brand new companion website containing slides, worked-out-solutions to the case-exercises, and a test bank [coming soon]

With a clear and accessible style this book makes statistics easier to understand. It is ideal for business, management, tourism and hospitality students who want to learn how to apply statistics to the real world.