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Lieferstatus:	Auf Bestellung (Lieferzeit unbekannt)
Veröffentlichung:	Oktober 2018
Genre:	Ratgeber
	Banking / Banking and finance# study and revision guides / BUSINESS & ECONOMICS / Accounting / General / BUSINESS & ECONOMICS / Banks & Banking / BUSINESS & ECONOMICS / Finance / General / CBI assessment / chartered banker programme / commercial banking / commercial relationships / reputational risk / SME customer relationships mehr...
ISBN:	9780749482831
EAN-Code:	9780749482831
Verlag:	Kogan Page
Einband:	Kartoniert
Sprache:	English
Serie:	#04 - Chartered Banker Series
Dimensionen:	H 235 mm / B 156 mm / D 23 mm
Gewicht:	600 gr
Seiten:	400
Bewertung:	Titel bewerten / Meinung schreiben

Inhalt:

Endorsed by the Chartered Banker Institute as core reading for the Personal & Private Banking and Commercial Lending modules, Relationship Management in Banking supports and develops the need to be able to manage key customer relationships. The text considers the nature of commercial relationships and help the reader synthesise complex factors in order to develop a robust relationship management methodology. It will draw from bona fide case studies and examples that can demonstrate key relationship management concepts as well as bring learning to life and share examples of customers, good and bad, from a range of different sectors. Through case studies and providing online updates to regulations, Relationship Management in Banking considers how to critically analyze approaches to relationship management used for a variety of banking customer types and examine the impact of legislation, regulation, governance and technology on banking relationship management and customer acquisition and retention. Online supporting resources include a glossary and updates to regulation.