Quality has become the buzzword in every walk of like. Slackness in maintaining quality has been proved to result in definite failure. It has become imperative that every individual acquires a fairly good knowledge on quality improvement methodologies to be successful in life. The principles of Total Quality Management have proven very valuable to individuals, groups of people and organizations. Many organizations have now discovered a relationship between quality and profitability. It has now become important for organizations to develop a quality strategy by adopting the principles of TQM.
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