Übersicht			Auf mobile öffnen

Lieferstatus:	Auf Bestellung (Lieferzeit unbekannt)
Veröffentlichung:	Juli 2017
Genre:	Naturwissensch., Medizin, Technik
	Application software / B / Business and Management / Call Center/Customer Service / Call centers / Customer services / Digital and Analog Signal Processing / engineering / Image processing / Information Retrieval / Information Systems Applications (incl. Internet) / Information Systems Applications (incl.Internet) / Internet searching / Signal Processing / Signal, Image and Speech Processing / Speech processing systems
ISBN:	9789811052231
EAN-Code:	9789811052231
Verlag:	Springer Nature EN
Einband:	Gebunden
Sprache:	English
Serie:	T-Labs Series in Telecommunication Services
Dimensionen:	H 235 mm / B 155 mm / D
Gewicht:	4262 gr
Seiten:	184
Illustration:	XIII, 184 p. 60 illus., schwarz-weiss Illustrationen
Bewertung:	Titel bewerten / Meinung schreiben

Inhalt:

This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are identified. A new analytic test method allows gathering dimension ratings from non-expert test subjects in a direct way. The identification of the perceptual dimensions and the new test method are validated in two sophisticated conversational experiments. The dimension scores gathered with the new test method are used to determine the quality of each conversational phase, and the qualities of the three phases, in turn, are combined for overall conversational quality modeling. The conducted fundamental research forms the basis for the development of a preliminary new instrumental diagnostic conversational quality model. This multidimensional analysis of conversational telephone speech is a major landmark towards deeply analyzing conversational speech quality for diagnosis and optimization of telecommunication systems.