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Managing Assertively: How to Improve Your People Skills - A Self-Teaching Guide
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(Buch) |
Dieser Artikel gilt, aufgrund seiner Grösse, beim Versand als 2 Artikel!
Lieferstatus: |
i.d.R. innert 14-24 Tagen versandfertig |
Veröffentlichung: |
Mai 1995
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Genre: |
Wirtschaft / Recht |
ISBN: |
9780471039716 |
EAN-Code:
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9780471039716 |
Verlag: |
Wiley |
Einband: |
Kartoniert |
Sprache: |
English
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Dimensionen: |
H 235 mm / B 191 mm / D 14 mm |
Gewicht: |
456 gr |
Seiten: |
240 |
Bewertung: |
Titel bewerten / Meinung schreiben
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Inhalt: |
A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You'll learn how to: - Use eight building blocks to become a more effective manager
- Overcome self-defeating behavior
- Handle criticism to maintain and enhance self-esteem
- State limits and expectations to clarify assignments
- Become a more effective listener
- Receive and give positive feedback to enhance team building
- Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations
- By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials.
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