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Lieferstatus:	i.d.R. innert 7-14 Tagen versandfertig
Veröffentlichung:	November 2013
Genre:	Wirtschaft / Recht
	Library and information services / Personnel & human resources management / Personnel and human resources management / Reference services
ISBN:	9780810891289
EAN-Code:	9780810891289
Verlag:	Rowman & Littlefield
Einband:	Kartoniert
Sprache:	English
Dimensionen:	H 277 mm / B 215 mm / D 12 mm
Gewicht:	472 gr
Seiten:	162
Zus. Info:	Paperback
Bewertung:	Titel bewerten / Meinung schreiben

Inhalt:

Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.