While we frequently hear the terms 'employee empowerment' and 'workforce collaboration', how many people actually know know to make those things a reality?

George Lee Sye presents some of the most important skills and tools you need today to effectively lead a team and run meetings in the modern world.

This is a comprehensive team leadership / facilitation guide and toolkit for:

• Line managers
• Process owners
• Business improvement champions
• Business improvement managers
• Lean Six Sigma practitioners (Green Belts, Black Belts and Master Black Belts)

It delivers a comprehensive range of tools designed to help managers and improvement practitioners to:

1. Facilitate teams to innovatively solve problems and improve business
2. Facilitate decision making processes and build group consensus for final ideas
3. Communicate to individuals in a way that connects with their preferred thinking styles
4. Plan and lead incredibly effective team meetings
5. Maximise the productivity of any team or group interaction
6. Understand and deal with group conflict

This book is an important resource for anybody involved in formal business improvement activities and / or who manage processes and team activities in an organisation. It is Part 1 of the best selling Process Mastery with Lean Six Sigma body of knowledge.

As the author so eloquently puts it, empowerment or collaboration occurs when leaders recognise that ideas and problem solving solutions are provided upward, and the role of the leader is that of vehicle or conduit through which workers are able to generate and implement the most effective ideas and solutions that they believe in.

Read this book, take notice of the content and enjoy being that conduit.