A supervisor needs to able to plan, organize, and direct their team while creating and maintaining motivated personnel. Williams explains in clear and actionable detail how to develop the skills necessary to become a supervisor. Check sheets will help you evaluate your current skills, creating a unique training module to help you bring awareness and consistency into your business. From hiring staff to communicating expectations to planning policy, Williams gives detailed steps on how to move forward in the best possible way for your business.

Effective supervisors are necessary for their business to survive and thrive. With a positive attitude and a willingness to put into practice the lessons from this book, you are on your way to becoming an effective supervisor.

About the Author

Mike Williams has more than 35 years of management experience. A native of Indiana, he majored in Finance and received a BS degree in Business at Indiana University. He began working as a unit manager/controller for Marriott Hotels & Resorts. He was instrumental in the growth of their Conference Center division through assisting in sales and presentations to corporate training centers. He received their JW Marriott Award of Excellence in 1995.

Williams has a Masters in Business Administration from North Central College and a Doctoral degree from George Mason University for College Education and Human Development.