This authoritative guide emphasizes that configuration management is driven by designers, not by the often unpredictable whims of end-users. It also addresses ways to overcome missing tribal wisdom - the tendency to fall into the new-newer-newest syndrome, always looking for the next great technology or software. The book contains more than 60 reader-friendly tables, figures, and checklists to help bolster understanding and provides unprecedented overview of this groundbreaking management style. The text presents case studies in which an understanding of configuration management principles would have saved valuable time and financial resources.
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