George Bernard Shaw writes, "The single biggest problem in communication is the illusion that it has taken place." In this uncomplicated analysis of miscommunication and what can be done about it Dr. Malikow addresses a significant issue relevant to everyone.

Max Malikow is on the faculty of Syracuse University's Renee Crown Honors Program and an Adjunct Professor of Philosophy at LeMoyne College. He brings four decades of clinical practice to an assessment of interpersonal miscommunication and its remedies. The author or editor of 25 previous books, he is a practicing psychotherapist in Syracuse, New York where he resides with his wife, Diane, and German Shepherd, Rylee.