Drawing on over two decades of experience creating continuity plans and using them in actual recoveries, including 9/11 and Hurricane Katrina, Kelley Okolita goes beyond theory to provide planners with the tools to build a continuity program in any enterprise. The book offers guidance on each step of the process, including instructions on how to validate the plan and time-tested advice for keeping the plan action-ready over the course of time. This complete handbook includes tips for getting started, presents a sample plan, and gives planners the information they need to sell a continuity program to senior leadership.