Now with a new introduction and updated with revisions throughout, Appreciative Inquiry offers an approach that works because it acknowledges the prevailing attitudes toward change.

It offers a fresh view based on the possibility of a more desirable future, experience with the whole system and activities that signal "something different is happening this time." That difference systematically taps the potential of human beings to make themselves, their organisations and their communities more adaptive and more effective. This approach is based on solid, proven principles for unleashing people's creativity, knowledge and spirit toward a common purpose.