Written by a Shingo Prize-winning author and Lean sensei, this book explains how to apply Lean improvement to clinical and non-clinical processes. It presents valuable lessons learned by the author over the years of leading improvements in this complex industry and lays out a clear roadmap for initiating Lean improvements. Illustrating the leadership behaviors required for sustainable success, the book reviews the fundamentals of Lean and explains how to link a strategy of continuous improvement to corporate strategy to achieve operational excellence.