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User Experience Management: Essential Skills for Leading Effective UX Teams
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The role of UX manager is vital -- it means leading a productive team, influencing businesses to adopt user-centered design, and delivering valuable products to customers. Few UX professionals who find themselves in management positions have formal training in management. More often than not they are promoted to a management position after having proven themselves as an effective and successful practitioner. Yet, as important as the position of manager is to the advancement of the field, there are no books that specifically address the needs of user-experience managers. Leading User Experience Management speaks directly to the UX manager and to the unique challenges one may face. It outlines the robust framework for how to be an effective UX manager, from creating a team, to orchestrating product development, to ensuring UX is not compromised, to achieving company buy-in on results. This acts as a checklist readers can use to make sure they have covered the bases as they think about how to build their own successful user experience programs. Written by an experienced UX manager and containing testimonials from many leading managers in the field, this proves for current and aspiring managers an invaluable reference loaded with ideas and techniques for managing user experience. |
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