This is the first book to offer practical advice on intranet management, based on the work of the author as an intranet consultant over the past fifteen years.
Key areas include:
managing intranets: opportunities and challenges
defining user requirements
making a business case
developing a content strategy
enhancing collaboration
managing technology
specifying and selecting software
using Microsoft SharePoint for intranets
operational planning
establishing the intranet team
managing intranet projects
evaluating risks
enhancing the user experience
marketing the intranet
measuring user satisfaction
creating the governance framework
writing an intranet strategy
intranets and information management.
An appendix offers guidelines for social media use.
Readership
: Information professionals involved in the development of an intranet for their organization, managers with responsibility for internal communications, personal management, risk management, information management and information technology.
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