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Weitersagen:


Herausgeber: 
  • Abdelhamid Mellouk
  • Antonio Cuadra-Sanchez
  • Quality of Experience Engineering for Customer Added Value Services: From Evaluation to Monitoring 
     

    (Buch)
    Dieser Artikel gilt, aufgrund seiner Grösse, beim Versand als 3 Artikel!


    Übersicht

    Auf mobile öffnen
     
    Lieferstatus:   i.d.R. innert 14-24 Tagen versandfertig
    Veröffentlichung:  Juli 2014  
    Genre:  Naturwissensch., Medizin, Technik 
    ISBN:  9781848216723 
    EAN-Code: 
    9781848216723 
    Verlag:  ISTE Ltd and John Wiley & Sons Inc 
    Einband:  Gebunden  
    Sprache:  English  
    Dimensionen:  H 241 mm / B 163 mm / D 23 mm 
    Gewicht:  572 gr 
    Seiten:  256 
    Bewertung: Titel bewerten / Meinung schreiben
    Inhalt:

    The main objective of the book is to present state-of-the-art research results and experience reports in the area of quality monitoring for customer experience management, addressing topics which are currently important, such as service-aware future Internet architecture for Quality of Experience (QoE) management on multimedia applications.

    In recent years, multimedia applications and services have experienced a sudden growth. Today, video display is not limited to the traditional areas of movies and television on TV sets, but these applications are accessed in different environments, with different devices and under different conditions. In addition, the continuous emergence of new services, along with increasing competition, is forcing network operators and service providers to focus all their efforts on customer satisfaction, although determining the QoE is not a trivial task. This book addresses the QoE for improving customer perception when using added value services offered by service providers, from evaluation to monitoring and other management processes.

      



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