Thoroughly updated and revised, the Second Edition of MODERN METHODS FOR QUALITY CONTROL AND IMPROVEMENT brings you up to date with the latest statistical tools, quality management systems, and developments in the field of quality control.

Offering a unique balance of management and statistics, the text provides a single source of information regarding both the structure and management of quality systems and the use of statistics to control and improve quality. Throughout the text, numerous examples introduce techniques and procedures to help you develop a better understanding of each technique's place in the field and its proper use..

New Feature

• New chapter on ISO 9000, covering the history and application of the ISO 9000 family of standards.
• New chapter on the concept of Total Quality Management, which introduces the Six Sigma Approach.
• New chapter on Robust Design.
• More comprehensive coverage of Quality, Quality Systems, Quality Assurance, and Quality Management.
• Revised material on Process Capability.
• Increased coverage of Design Reliability, including Failure Mode and Effects Analysis (FMEA).
• Up-to-date coverage on Acceptance Sampling Systems for Attributes, including the ISO 2859 Family of Standards.
• Revised and expanded coverage of CU-SUM control charts.