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Lieferstatus:	Auf Bestellung (Lieferzeit unbekannt)
Veröffentlichung:	Juni 2006
Genre:	Wirtschaft / Recht
ISBN:	9780415357029
EAN-Code:	9780415357029
Verlag:	Taylor and Francis
Einband:	Gebunden
Sprache:	English
Serie:	Routledge Studies in Business Organizations and Networks
Dimensionen:	H 234 mm / B 156 mm / D
Gewicht:	453 gr
Seiten:	224
Illustration:	Farb., s/w. Abb.
Bewertung:	Titel bewerten / Meinung schreiben

Inhalt:

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon.