/ Brenda’s Mother / challenging behaviour / Co-ordination Sheet / conflict resolution in schools / Contact / de-escalation techniques / EDUCATION / Administration / General / Educational administration and organization / Exotic Communication / inclusive classroom practice / Individual Behaviour Plan / intensive interaction / Key Word / Mainstream Primary School Teacher / Medium Security Ward / multidisciplinary teamwork / Organization & management of education / Person’s Arousal / Physical Contact / positive behaviour support / Practical Audit / PSYCHOLOGY / Psychotherapy / Behaviorism / Responsive Environment / Self-stimulatory Activities / severe learning difficulties / SNOEZELEN Room / special education strategies / STAR model / Teaching of students with social, emotional or behavioural difficulties or disorders / Vice Versa / Young Man