Engelbart felt that the complexity of many of the world's problems was becoming overwhelming, and the time for solving these problems was becoming shorter and shorter. What was needed, he determined, was a system that would augment human intelligence, co-transforming or co-evolving both humans and the machines they use. He sought a systematic way to think and organize this coevolution in an effort to discover a path on which a radical technological improvement could lead to a radical improvement in how to make people work effectively. What was involved in Engelbart's project was not just the invention of a computerized system that would enable humans, acting together, to manage complexity, but the invention of a new kind of human, "the user." What he ultimately envisioned was a "bootstrapping" process by which those who actually invented the hardware and software of this new system would simultaneously reinvent the human in a new form.

The book also offers a careful narrative of the collapse of Engelbart's laboratory at Stanford Research Institute, and the further translation of Engelbart's vision. It shows that Engelbart's ultimate goal of coevolution came to be translated in terms of technological progress and human adaptation to supposedly user-friendly technologies. At a time of the massive diffusion of the World Wide Web, Bootstrapping recalls the early experiments and original ideals that led to today's "information revolution."