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Communication Skills That Work: How To Resolve
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(DVD - Code 1) (US-Import)
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Inhalt: |
Are you uncomfortable when you have to confront someone? Do you cringe at conflict? Would you like to create more harmony and cooperation? In this seminar, you'll not onIy learn tools to communicate more effectiveIy, you'Il gain the confidence to stand up to buIIies, and speak your truth with grace. No longer wiIl you have to run away from confIict or confrontation. With these powerfuI and practical ideas, you'll know exactly what to say, how to say it and when to say it. Whether you're a manager, supervisor, or just someone who needs help in dealing with difficuIt people, these skiIIs can reduce unnecessary confIict, increase cooperation, boost your confidence, and heIp you to create more harmonious reIationships in every area of your life.
- UNDERSTAND THE FOUR MAlN COMMUNlCATlON STYLES
- DISCOVER THE FlVE STEPS TO BEING MORE ASSERTlVE
- KNOW EXACTLY WHAT TO SAY WHEN CONFRONTING OTHERS
- LEARN PRACTICAL KEYS TO AVOlDlNG UNNECESSARY CONFLlCT
- CREATE MORE HARMONY & COOPERATION AT HOME & WORK |
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